🔒 PRIVACY POLICY
🔒 PRIVACY POLICY
At Black Chapter, your privacy is a priority. We guarantee the protection of your personal data and transparency in the use of information.
📌 Information collection
We collect information provided by you during:
- Store registration
- Order placement
- Contact with our support
This data may include:
- Full name
- CPF/CNPJ
- Address
- Phone
🎯 Use of information
We use your data to:
- Process orders and deliveries
- Contact you about purchases
- Improve your store experience
- Send communications and offers (when authorized)
🔐 Data security
Your data is protected with security technology and is not improperly shared.
We do not store complete credit card information — payments are processed by secure platforms.
🤝 Data sharing
Your data may be shared only when necessary, with:
- Payment providers
- Shipping carriers
- E-commerce platforms
Always respecting current legislation.
🍪 Cookies
We use cookies to improve navigation and offer a personalized experience.
You can disable cookies in your browser settings.
📩 Your rights
You can request:
- Access to your data
- Correction of information
- Deletion of data
To do this, please contact our support.
📧 Contact
Email: blackchapteroficial@gmail.com
WhatsApp: (21) 96819-9792
🖤 BLACK CHAPTER
Build Your Dreams. Made in Hell.
📜 TERMS OF SERVICE
By accessing and using the Black Chapter store, you agree to the terms described below.
🛒 About orders
All orders are subject to payment confirmation and production availability.
We reserve the right to cancel orders in cases of data inconsistency or suspected fraud.
💳 Payments
Payments are processed by secure platforms.
Order approval depends on payment confirmation by the financial institution.
📦 Shipping
The deadlines provided on the website include:
Production time + delivery time
We are not responsible for delays caused by shipping carriers or customs processes.
🔁 Exchanges and returns
Exchanges and returns follow our specific policy available on the website.
⚠️ Customer responsibilities
The customer is responsible for:
- Providing correct data
- Tracking the order
- Being available for receipt
🌍 International shipping
International orders may be subject to destination country taxes and duties.
These costs are the customer's responsibility.
🔒 Intellectual property
All Black Chapter content (artwork, prints, visual identity) is protected and cannot be reproduced without authorization.
📌 Changes to terms
Black Chapter may update these terms at any time, without prior notice.
📧 Contact
Email: blackchapteroficial@gmail.com
WhatsApp: (21) 96819-9792
🖤 BLACK CHAPTER
Build Your Dreams. Made in Hell.